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Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …
Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents? Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …
Are you considering a new digital storage solution for your office? Document management systems offer a wide range of benefits, but not all DMS software is the same. You don’t want to end up investing in a system that’s too complex to work efficiently. We put together this guide on what makes a good document management system to help you …
Don’t leave your business vulnerable to hackers. Many types of office technology can fall prey to cyber attacks, and VoIP phone lines are no exception. It’s essential that you secure your VoIP phone system to protect your office from data breaches and other costly threats. Here’s how to improve your office security and secure your VoIP phones. Why Is VoIP …
Every technology becomes obsolete at a certain point, and businesses are forced to adapt. The most recent change in technology is that analog POTS lines are going away starting in the fall of 2022. If you’re still relying on POTS lines to fax important documents, it’s time to start looking for another solution. From multifunction printers to cloud fax capability, …
The price of just about everything has gone up recently, and toner is no exception. Whether your business prints every single day or just a couple of times a week, the higher cost of toner can sorely impact your operations budget. Luckily, there are many ways you can stretch the life of a toner cartridge when printing in the office. …
When was the last time you cleaned the office copier? Routinely cleaning your copier can help extend its lifespan and prevent costly downtime. And, since copy machines are high-touch surfaces, it’s also beneficial to the health of your employees to keep the copier clean. But before you get started, it’s important to know how to properly clean the copier without …
Tired of your old phone system? No matter the size of your business, switching to a VoIP phone system is simple and painless. At WiZiX Technology Group, we offer affordable VoIP phone plans for businesses across Northern California. To help you determine whether a VoIP phone system is right for your small businesses, we put together this guide on the …
Not sure why your printer is printing so slowly? At WiZiX Technology Group, we understand how frustrating slow printing is, and how it creates problems that can quickly affect your workflow. If your printer is slow to respond, there are a few things you can try no matter which brand of machine you have. We put together this guide on …
Is your business frequently sending out orders for large format prints? Investing in a wide format printer can save you time and money, and provide many other benefits. At WiZiX Technology Group, we offer wide format printers from all the top brands to help businesses create stunning large-scale prints. Let’s take a look at the advantages and disadvantages of purchasing …
