Reliable communication is a key component of every successful business. However, copper phone lines are on their way out. Many businesses are transitioning from landlines to VoIP technology for its higher quality, better flexibility, lower cost, and many other advantages. Should your business make the switch? We compare VoIP vs. landline phone systems below to help you choose the best …
5 Best VoIP Features for Small Businesses
Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …
How to Manage Remote Call Center Agents with VoIP
Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents? Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …
How to Secure Your VoIP Phone System
Don’t leave your business vulnerable to hackers. Many types of office technology can fall prey to cyber attacks, and VoIP phone lines are no exception. It’s essential that you secure your VoIP phone system to protect your office from data breaches and other costly threats. Here’s how to improve your office security and secure your VoIP phones. Why Is VoIP …
5 Benefits VoIP Can Offer Your Small Business
Tired of your old phone system? No matter the size of your business, switching to a VoIP phone system is simple and painless. At WiZiX Technology Group, we offer affordable VoIP phone plans for businesses across Northern California. To help you determine whether a VoIP phone system is right for your small businesses, we put together this guide on the …