WiZiX’s 2020 Net Promoter Score

The Net Promoter Score (NPS)®, is a straightforward loyalty metric that holds companies and employees accountable for how they treat customers. Many companies claim that they have the “best service in the business,” but few even have a way to measure how happy customers are. WiZix Technology, we use the Net Promoter Score system to capture feedback after every service call, supply call, and remote cloud installation.

WiZiX 89
Costco – 79
Ritz Carlton – 78
USAA – 75
Amazon – 73
Netflix – 62
Virgin America 62

Over the last six months, more than 2,000 WiZiX Customers have indicated they would recommend WiZiX services to a colleague or friend.
Are you ready for better service?  Contact us today.

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