Are you considering switching to a VoIP phone system? VoIP phones offer a wide range of useful features and impressive benefits. But there are a few questions you should ask yourself before you choose a provider.
Five Factors to Consider Before Switching to VoIP
1: Is Your Internet Connection Strong Enough?
VoIP, which stands for “Voice over Internet Protocol” uses the internet to connect phone calls. You must have a fast and stable internet connection before you make the switch. Otherwise, you could end up dealing with dropped calls and low voice quality.
And, because using VoIP phones increases your internet traffic, you may need to increase your bandwidth even if you currently have reliable internet. According to the FCC, VoIP calls need a minimum download speed of less than 0.5 Mbps. You can test your download speed using this free Google tool.
2: Are Your Current Phones Compatible?
VoIP phone systems require internet protocol (IP) compatible phones. Luckily, many VoIP providers offer phone sets along with their plans. If you already have IP phones, you’ll need to make sure that they are compatible with the VoIP features you plan to use.
3: Can You Keep Your Phone Number?
Switching your business phone number is a hassle that no one wants to deal with. Plus, it can lead to lost business due to customer confusion. Make sure to check that your VoIP provider will let you keep your existing phone number. With WiZiX Technology Group, you’re free to keep your current number or pick a new one.
4: Does It Fit Your Budget?
One of the many benefits of VoIP is that it is a low-cost solution compared to landline phones. However, there are still many costs to consider. When calculating your VoIP budget, don’t forget to factor in the cost of training your employees, upgrading your internet plan, and purchasing new phones if necessary. And because different VoIP providers charge different rates and fees, make sure you get a clear idea of everything a plan includes before you make a choice.
5: Which Features Will You Need?
Another factor that can impact the cost of switching to VoIP is the features you will need. While more expensive plans will include an extensive list of features, you can typically still access many essential features like voicemail and call forwarding with lower-tier plans.
However, call centers and other businesses that rely heavily on phone communication will likely need many more features than basic plans offer. Before you start comparing VoIP providers, make a list of all the features that are absolutely necessary for your business.
Customizable VoIP Phone Plans in the San Francisco Bay Area
If you’re still unsure whether VoIP is right for your San Francisco Bay business, WiZiX Technology Group can help. We’ll evaluate your current phone system and help you understand everything that will be necessary for successfully switching to VoIP.
Once you’re ready to make the switch, we’ll help you customize the perfect phone plan. Give us a call at 866-846-1411 today for a complimentary onsite evaluation of your current phone system and features.