man and woman wearing headsets talking to each other

How Does VoIP Work? And Other Frequently Asked Questions

David Kuyk VoIP

If you’ve been considering switching to VoIP (Voice over Internet Protocol), you probably have a few questions. Many business owners wonder “How does VoIP work in the first place?”, “How much bandwidth will I need for VoIP?”, “Is VoIP secure?”, and more. Today we’re answering some of the most frequently asked questions about VoIP so you can make a confident …

woman using printer at office desk

What the Ricoh, Savin, and Lanier Merge Means for You

Wizix Tech News

In a strategic move to enhance brand strength and recognition, Ricoh has decided to merge its subsidiary brands, Savin and Lanier, under the Ricoh name as one consolidated brand. This transition, which went into effect on April 1, 2023, aims to streamline operations. They will still offer the same products and solutions their customers expect, but now under a single …

cars lined up in auto dealer parking lot

How Can Auto Dealerships Benefit from Managed Print Services?

Wizix Tech commercial printers, Managed Print Services

Auto dealerships need to be able to produce a variety of documents for their customers, marketing campaigns, and internal communications. However, it can be costly and time-consuming to manage and maintain a fleet of printers, especially if you have more than one location.  Fortunately, Managed Print Services (MPS) offer plenty of benefits for auto dealerships. Here’s how they can bring …

woman with headset working on computer at home

Why Use VoIP for Remote Workers?

Wizix Tech VoIP

The post-pandemic world is continuing to embrace remote work in various industries. Many businesses are looking for ways to keep their employees connected and productive while working from home. Voice over the internet protocol (VoIP) is a popular solution, because it offers many impressive benefits. Interested? Here’s why you should consider using VoIP for your remote workers.  Six Reasons to …

benefits of cloud printing - cloud icon on circuit board

What Are the Benefits of Cloud Printing?

Wizix Tech cloud printing

From document storage to communication, businesses use cloud services in a variety of different ways. So it’s no surprise that many of them are also turning to the cloud for their printing needs. Cloud printing offers advantages like lower costs, less waste, and more flexibility. Let’s take a closer look at the benefits of cloud printing and how it works.  …

technology trends 2023 - man smiling at desk in office

4 Office Technology Trends to Expect in 2023

Wizix Tech office tips

As technology evolves, businesses must change along with it. If your business is looking to keep up with the latest trends in office technology, we’ve got you covered. We put together this guide to the new trends we expect to see in 2023 to help your business stay relevant and successful.  Four 2023 Office Technology Trends 1: Artificial Intelligence (AI) …

voip features - man smiling on phone

5 Best VoIP Features for Small Businesses

Wizix Tech VoIP

Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …

how to manage remote call center agents - woman talking on headset

How to Manage Remote Call Center Agents with VoIP

Wizix Tech office tips, VoIP

Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents?  Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …

benefits of voip - close up of office phone

5 Benefits VoIP Can Offer Your Small Business

Wizix Tech VoIP

Tired of your old phone system? No matter the size of your business, switching to a VoIP phone system is simple and painless. At WiZiX Technology Group, we offer affordable VoIP phone plans for businesses across Northern California. To help you determine whether a VoIP phone system is right for your small businesses, we put together this guide on the …

outdated technology in business

4 Risks of Using Outdated Office Technology

Wizix Tech commercial copiers, commercial printers

While it may seem cheaper to hold on to older machines for as long as possible, it can actually cost your business more money in the long run. Outdated technology can cause a variety of headaches for your business, like frequent downtime and frustrating paper jams.  At WiZiX Technology Group, we offer the latest office technology equipment to help keep …