frustrated man yelling into white telephone

How to Fix VoIP Issues: A Troubleshooting Guide

Wizix TechVoIP

Clear, reliable phone connections are crucial in business. But even though VoIP technology has revolutionized office communications, it doesn’t always work perfectly. Frustrations with VoIP issues can cost your business time and money, place a strain on customer relationships, and create a stressful work environment. In this troubleshooting guide, we’ll go over some of the most common VoIP issues and …

large stack of intertwining white papers

Going Paperless: The Power of Online Faxing for Your Business

Wizix TechOffice Technology

Environmentally conscious business owners are constantly seeking ways to reduce their carbon footprint. Online faxing can help you go green, streamline your operations, increase office efficiency, improve productivity, and offer even more benefits. Here’s how paperless online faxing can help you save the environment and grow your business.  How Paper-Based Faxing Hurts the Environment Even with landlines being phased out, …

How Does VoIP Work? And Other Frequently Asked Questions

Wizix TechVoIP

If you’ve been considering switching to VoIP (Voice over Internet Protocol), you probably have a few questions. Many business owners wonder “How does VoIP work in the first place?”, “How much bandwidth will I need for VoIP?”, “Is VoIP secure?”, and more. Today we’re answering some of the most frequently asked questions about VoIP so you can make a confident …

woman using printer at office desk

What the Ricoh, Savin, and Lanier Merge Means for You

Wizix TechOffice Technology, Printer Maintenence

In a strategic move to enhance brand strength and recognition, Ricoh has decided to merge its subsidiary brands, Savin and Lanier, under the Ricoh name as one consolidated brand. This transition, which went into effect on April 1, 2023, aims to streamline operations. They will still offer the same products and solutions their customers expect, but now under a single …

cars lined up in auto dealer parking lot

How Can Auto Dealerships Benefit from Managed Print Services?

Wizix Techcommercial printers, Managed Print Services

Auto dealerships need to be able to produce a variety of documents for their customers, marketing campaigns, and internal communications. However, it can be costly and time-consuming to manage and maintain a fleet of printers, especially if you have more than one location.  Fortunately, Managed Print Services (MPS) offer plenty of benefits for auto dealerships. Here’s how they can bring …

woman with headset working on computer at home

Why Use VoIP for Remote Workers?

Wizix TechOffice Technology, VoIP

The post-pandemic world is continuing to embrace remote work in various industries. Many businesses are looking for ways to keep their employees connected and productive while working from home. Voice over the internet protocol (VoIP) is a popular solution, because it offers many impressive benefits. Interested? Here’s why you should consider using VoIP for your remote workers.  Six Reasons to …

benefits of cloud printing - cloud icon on circuit board

What Are the Benefits of Cloud Printing?

Wizix Techcloud printing, Office Technology

From document storage to communication, businesses use cloud services in a variety of different ways. So it’s no surprise that many of them are also turning to the cloud for their printing needs. Cloud printing offers advantages like lower costs, less waste, and more flexibility. Let’s take a closer look at the benefits of cloud printing and how it works.  …

technology trends 2023 - man smiling at desk in office

4 Office Technology Trends to Expect in 2023

Wizix TechOffice Technology, office tips

As technology evolves, businesses must change along with it. If your business is looking to keep up with the latest trends in office technology, we’ve got you covered. We put together this guide to the new trends we expect to see in 2023 to help your business stay relevant and successful.  Four 2023 Office Technology Trends 1: Artificial Intelligence (AI) …

voip features - man smiling on phone

5 Best VoIP Features for Small Businesses

Wizix TechOffice Technology, VoIP

Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …

how to manage remote call center agents - woman talking on headset

How to Manage Remote Call Center Agents with VoIP

Wizix Techoffice tips, VoIP

Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents?  Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …