man and woman wearing headsets talking to each other

How Does VoIP Work? And Other Frequently Asked Questions

David Kuyk VoIP

If you’ve been considering switching to VoIP (Voice over Internet Protocol), you probably have a few questions. Many business owners wonder “How does VoIP work in the first place?”, “How much bandwidth will I need for VoIP?”, “Is VoIP secure?”, and more. Today we’re answering some of the most frequently asked questions about VoIP so you can make a confident …

call center woman typing at computer

5 Factors to Consider Before Switching to VoIP

Wizix Tech office tips, VoIP

Are you considering switching to a VoIP phone system? VoIP phones offer a wide range of useful features and impressive benefits. But there are a few questions you should ask yourself before you choose a provider.  Five Factors to Consider Before Switching to VoIP 1: Is Your Internet Connection Strong Enough? VoIP, which stands for “Voice over Internet Protocol” uses …

woman with headset working on computer at home

Why Use VoIP for Remote Workers?

Wizix Tech VoIP

The post-pandemic world is continuing to embrace remote work in various industries. Many businesses are looking for ways to keep their employees connected and productive while working from home. Voice over the internet protocol (VoIP) is a popular solution, because it offers many impressive benefits. Interested? Here’s why you should consider using VoIP for your remote workers.  Six Reasons to …

landline vs VoIP - business phone on desk

VoIP vs. Landline: Which Is Best for Your Business?

Wizix Tech VoIP

Reliable communication is a key component of every successful business. However, copper phone lines are on their way out. Many businesses are transitioning from landlines to VoIP technology for its higher quality, better flexibility, lower cost, and many other advantages.  Should your business make the switch? We compare VoIP vs. landline phone systems below to help you choose the best …

voip features - man smiling on phone

5 Best VoIP Features for Small Businesses

Wizix Tech VoIP

Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …

how to manage remote call center agents - woman talking on headset

How to Manage Remote Call Center Agents with VoIP

Wizix Tech office tips, VoIP

Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents?  Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …

secure voip phone - phone with image of lock on screen

How to Secure Your VoIP Phone System

Wizix Tech office tips, VoIP

Don’t leave your business vulnerable to hackers. Many types of office technology can fall prey to cyber attacks, and VoIP phone lines are no exception. It’s essential that you secure your VoIP phone system to protect your office from data breaches and other costly threats. Here’s how to improve your office security and secure your VoIP phones.  Why Is VoIP …

benefits of voip - close up of office phone

5 Benefits VoIP Can Offer Your Small Business

Wizix Tech VoIP

Tired of your old phone system? No matter the size of your business, switching to a VoIP phone system is simple and painless. At WiZiX Technology Group, we offer affordable VoIP phone plans for businesses across Northern California. To help you determine whether a VoIP phone system is right for your small businesses, we put together this guide on the …

business office equipment

The Best Office Equipment Every Small Business Needs

Wizix Tech MFPs, office tips

Whether you’re starting a new business or updating your existing office, knowing exactly what equipment you need will help you run a more productive workplace. The right equipment can also help strengthen your office security to help you build and maintain your reputation as a trustworthy business. At WiZiX Technology Group, we help business owners find the perfect printers, copiers, …