frustrated man yelling into white telephone

How to Fix VoIP Issues: A Troubleshooting Guide

Wizix TechVoIP

Clear, reliable phone connections are crucial in business. But even though VoIP technology has revolutionized office communications, it doesn’t always work perfectly. Frustrations with VoIP issues can cost your business time and money, place a strain on customer relationships, and create a stressful work environment. In this troubleshooting guide, we’ll go over some of the most common VoIP issues and …

black rotary phone on white background

When to Change Your Office Phone Provider

Wizix TechVoIP

Communication is key in business, so you need a reliable phone system. And as communications technology evolves, it’s important to have a phone provider that can keep up with your needs and the changing digital landscape. The right provider can help you improve your productivity and adapt as your business grows. Here’s how to know when it’s time for an …

man in glasses typing on computer wearing headset

Can VoIP Help Your Business Save Money?

Wizix TechOffice Technology, VoIP

Did you know that your phone system is one area where your business can cut down on monthly expenses? VoIP phone systems offer huge cost savings over landline phones, and making the switch is easy—all you need is a reliable internet connection. Here’s how your business can save money with VoIP.  Five Ways a VoIP Phone System Can Help Save …

How Does VoIP Work? And Other Frequently Asked Questions

Wizix TechVoIP

If you’ve been considering switching to VoIP (Voice over Internet Protocol), you probably have a few questions. Many business owners wonder “How does VoIP work in the first place?”, “How much bandwidth will I need for VoIP?”, “Is VoIP secure?”, and more. Today we’re answering some of the most frequently asked questions about VoIP so you can make a confident …

call center woman typing at computer

5 Factors to Consider Before Switching to VoIP

Wizix Techoffice tips, VoIP

Are you considering switching to a VoIP phone system? VoIP phones offer a wide range of useful features and impressive benefits. But there are a few questions you should ask yourself before you choose a provider.  Five Factors to Consider Before Switching to VoIP 1: Is Your Internet Connection Strong Enough? VoIP, which stands for “Voice over Internet Protocol” uses …

woman with headset working on computer at home

Why Use VoIP for Remote Workers?

Wizix TechOffice Technology, VoIP

The post-pandemic world is continuing to embrace remote work in various industries. Many businesses are looking for ways to keep their employees connected and productive while working from home. Voice over the internet protocol (VoIP) is a popular solution, because it offers many impressive benefits. Interested? Here’s why you should consider using VoIP for your remote workers.  Six Reasons to …

landline vs VoIP - business phone on desk

VoIP vs. Landline: Which Is Best for Your Business?

Wizix TechVoIP

Reliable communication is a key component of every successful business. However, copper phone lines are on their way out. Many businesses are transitioning from landlines to VoIP technology for its higher quality, better flexibility, lower cost, and many other advantages.  Should your business make the switch? We compare VoIP vs. landline phone systems below to help you choose the best …

voip features - man smiling on phone

5 Best VoIP Features for Small Businesses

Wizix TechOffice Technology, VoIP

Better customer service, streamlined communication, and increased productivity. VoIP offers all of these benefits and more, thanks to a wide range of exceptional features. Here are some of the best VoIP features that will help make your small business more efficient. Five Best VoIP Features Your Small Business Needs 1: Virtual Receptionist Live receptionists may not always be at the …

how to manage remote call center agents - woman talking on headset

How to Manage Remote Call Center Agents with VoIP

Wizix Techoffice tips, VoIP

Call center management is always challenging, but without the right tools it’s nearly impossible. How can you monitor employee performance and customer satisfaction without micromanaging your agents?  Luckily, VoIP phone systems offer many efficient, easy-to-use features that you and your remote workers can use to deliver a better customer experience. Here are our tips on how to manage your remote …

secure voip phone - phone with image of lock on screen

How to Secure Your VoIP Phone System

Wizix Techoffice tips, VoIP

Don’t leave your business vulnerable to hackers. Many types of office technology can fall prey to cyber attacks, and VoIP phone lines are no exception. It’s essential that you secure your VoIP phone system to protect your office from data breaches and other costly threats. Here’s how to improve your office security and secure your VoIP phones.  Why Is VoIP …