The post-pandemic world is continuing to embrace remote work in various industries. Many businesses are looking for ways to keep their employees connected and productive while working from home. Voice over the internet protocol (VoIP) is a popular solution, because it offers many impressive benefits. Interested? Here’s why you should consider using VoIP for your remote workers.
Six Reasons to Use a VoIP Phone System for Remote Workers
1: VoIP Is Cost-Effective
One of the major benefits of VoIP is that it is so affordable. You don’t need to send a remote employee any expensive hardware. All they need for making VoIP calls is a reliable internet connection and a VoIP-compatible phone. Businesses with a large remote workforce or a tight budget can significantly benefit from the lower costs.
2: It Offers More Flexibility
Unlike landlines, VoIP phone systems are very flexible. Remote workers can make and receive calls from anywhere that they have a strong internet connection. That way remote employees don’t have to be confined to their homes—they can work from coffee shops or while traveling without ever missing a call. This flexibility for remote workers leads to happier employees and better productivity.
3: VoIP Features Can Increase Productivity
VoIP phones come with a wide range of convenient features that help employees get their work done faster and improve your team’s productivity. For example:
- The call recording feature makes training more efficient and helps new employees quickly get into the workflow.
- The virtual assistant feature directs callers to the right employee, so no one has to waste their time.
- Call parking and call transferring also prevent calls from bouncing around unnecessarily.
And with a VoIP dashboard, you can track employee performance to identify areas that need improvement. Employees can even track their own progress on the dashboard, which helps boost their motivation and performance.
4: It Improves Communication
There are many VoIP features that help improve communication for employees working from home. For instance, video conferencing and screen-sharing features allow remote workers to communicate more efficiently with colleagues and clients. This way, your employees can build strong relationships despite working remotely.
5: VoIP Enhances Security
Security is a major concern when it comes to hiring work-from-home employees. Luckily, VoIP offers a secure way to share data. Most VoIP providers encrypt VoIP phone calls so that the data cannot be intercepted. But there are many other ways to secure your VoIP phone system, including:
- Installing a firewall
- Implementing password protection
- Monitoring phone usage
- Using password authorization
- Encrypting your wireless network router
- Using a virtual private network (VPN)
6: VoIP Is Easily Scalable
A VoIP system can easily and affordably adapt to your business’s changing needs. You can take on new employees without adding costly new phone lines. You can also add extra features to help your employees manage a larger workload. And because VoIP is so flexible, you can hire remote employees from any location.
VoIP Phones in Northern California and Reno, Nevada
If you’re interested in VoIP services for remote workers, contact WiZiX Technology Group. We provide customizable VoIP plans for businesses of all sizes. We’ll help you get the most out of your plan and ensure your employees are able to stay productive and connected no matter where they are. Call us at 866-846-1411 today to learn more about our VoIP plans and equipment.
Images used under creative commons license – commercial use (4/26/2023). Photo by Pavel Danilyuk on Pexels