We are proud to announce that WiZiX Technology Group, Inc. has been officially recognized by Toshiba America Business Solutions as a 2026 Toshiba ProMasters Elite Certified Dealer! Being a ProMaster Elite Dealer means that WiZiX is among an elite group of just 46 authorized resellers across North America & South America who have earned this distinction. Among that group of 46 dealers, only 3 dealers are based in California, thus placing WiZiX as a Top Three Toshiba dealer of California!
At WiZiX Technology Group, our commitment to service excellence isn’t a one-time achievement, it’s something we prove year after year! This ProMasters recognition builds on the momentum we shared in our 2025 Service Awards announcement, where WiZiX achieved every major service honor across the brands we support. While these awards are announced on different timelines throughout the year, each one stands on its own and this Toshiba ProMasters is the most recent recognition worth spotlighting!
What Toshiba ProMasters Elite Certification Means
Toshiba’s ProMasters Elite Certification is awarded annually to dealers who meet or exceed the company’s most rigorous performance benchmarks. Dealers are evaluated across three critical pillars that directly impact customer experience:
- service excellence
- technical training
- customer support performance
Each year, Toshiba conducts a full recertification process to ensure ProMasters dealers continue to uphold these standards, which makes this recognition not just an honor, but a commitment.
As Toshiba America Business Solutions Vice President of Services and Support – Americas Kenny Hiteman shared in Toshiba’s official announcement:
“Resellers achieving this impressive status are intent on delivering the best client experience possible throughout North and South America.”
Why This Matters to Our Customers
Being named a 2026 Toshiba ProMasters Elite Certified Dealer means our customers benefit from:
- Highly trained, continuously certified service technicians
- Strong first-call effectiveness and faster resolution times. At WiZiX customers under our Service Agreements enjoy 4-hour service response times during business hours!.
- Best-in-class service processes and device uptime
- Genuine Toshiba parts and supplies
- Consistent performance metrics tied to customer satisfaction
Most importantly, it reinforces what our customers already experience — reliable service, knowledgeable technicians, and a team that takes ownership from start to finish.
A Continuation of Service Excellence
In 2025, WiZiX proudly announced that we earned every major service recognition available across the brands we service, including Toshiba ProMasters. Being named a 2026 ProMasters Elite Dealer confirms that our standards didn’t stop there.
While additional service awards will be announced later this year, we believe each achievement deserves its own moment, because behind every certification is ongoing training, accountability, and a service team that refuses to settle.
# # #
About Toshiba America Business Solutions, Inc.
Toshiba America Business Solutions is a leading innovator of solutions empowering people to perform efficiently and effectively in their work environment. Serving professionals across the United States, Mexico, and Central and South America, Toshiba delivers secure and sustainable systems, services, and subscriptions to better print, manage, and display information. Toshiba continuously focuses on its clients and communities, is committed to sustainability, and is recognized as a Wall Street Journal Top 100 Sustainable Company. To learn more, please visit business.toshiba.com. Follow TABS on X, LinkedIn and YouTube.
About WiZiX Technology Group, Inc.
WiZiX Technology Group, Inc. creates a culture where exceeding expectations is the standard, ensuring exceptional service, supplies, response, and support so that office technology is made EASY for everyone! Having grown to be one of the largest independent office technology providers in Northern California & Northern Nevada, WiZiX offers a comprehensive suite of easy to implement solutions, sure to solve the needs of any business or office… including copiers, printers, scanners, phone systems, document management, EV charging solutions, and many more. Visit WiZiX at www.WiZiXtech.com.