We are excited to share some amazing news—WiZiX Technology Group, Inc. has once again been recognized as an CEO Juice Elite Dealer for 2024, earning the World Class Customer Service distinction for our sixth consecutive year! This achievement reflects our unwavering commitment to delivering innovative office technology solutions, world-class service, and community engagement.
What Is the Elite Dealer Award?
Each year, CEO Juice recognizes the nation’s top-performing office technology dealerships. Selection criteria include:
- Year-over-year growth
- Outstanding customer service
- Innovative marketing and technology solutions
- Strong industry partnerships
- Community involvement
WiZiX is proud to have achieved this recognition every year since 2019—a testament to the strength of our team, our focus on continuous improvement, and our loyal customers.
A Commitment to Innovation and Service
At WiZiX, our mission is to help businesses optimize their workflows and control costs with tailored office solutions, including:
- Multifunction printers and copiers
- Managed Print Services (MPS)
- Document management solutions
- IT services
We prioritize customer satisfaction and use cutting-edge tools to track our service quality. One key metric we monitor is Net Promoter Score (NPS®). This industry-leading standard for measuring customer satisfaction is calculated by asking: “How likely are you to recommend us to a friend or colleague?” Scores range from -100 to +100, with 10 being the average for U.S. companies. WiZiX partners with CEO Juice, an independent, AI-driven company specializing in NPS tracking and certification for the imaging industry. Their automated system ensures transparency and accuracy by preventing manual data changes, giving us an honest reflection of our performance.
Thank You to Our Team and Customers
Achieving Elite Dealer status for the seventh year would not be possible without our dedicated team and supportive customers. Your feedback helps us innovate, improve, and provide exceptional service.
Looking ahead, we’re excited to continue driving success, delivering top-notch technology, and enhancing the business efficiency of our clients. Here’s to another year of excellence!